My Mercury Card is committed to respecting Your online privacy and recognizes Your need for appropriate protection and management of any personally identifiable information ("Personal Information") You share with us. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home, credit card information, and Website usernames and passwords. My Mercury Card collects and uses Your Personal Information only for business purposes which allows it to provide pre-paid cards, payment processing, billing, and fraud detection services.
If You choose to provide My Mercury Card with Your Personal Information through its Website, or by facsimile, mail, or e-mail, My Mercury Card may transfer that Personal Information within My Mercury Card and transfer that Personal Information to My Mercury Card's third-party service providers, merchants with whom You have made transactions with for the purpose of assisting the merchant in resolving disputes across borders, and from Your country or jurisdiction to other countries or jurisdictions around the world.
My Mercury Card also collects government-issued identification numbers ("ID Numbers") to comply with existing Know Your Customer government regulations.
To protect Your privacy, My Mercury Card has adopted the following principles:
Access / Accuracy
You may access and browse My Mercury Card's Website without disclosing any Personal Information. However, if You attempt to purchase a product or service offered by My Mercury Card, or use a My Mercury Card product to purchase a product or service online, My Mercury Card may request that You voluntarily supply My Mercury Card with Personal Information. My Mercury Card uses a secure transmission method for all of its transmissions.
My Mercury Card receives and stores all information that You enter in My Mercury Card's Website. In addition, My Mercury Card collects information about You during Your visit, such as Your IP Address, and My Mercury Card employs unique software in order to ascertain Your physical location when using our Website. In addition, My Mercury Card may collect nonpublic personal information about You from the following sources:
Information My Mercury Card receive from You on applications or other forms; and
Information about Your transactions with Us, Our affiliates, or others.
Except as set forth below, My Mercury Card does not collect information from sources such as public records, or private organizations. However, My Mercury Card does collect Personal Information You submit to its clients in order to complete transactions. You are required to provide My Mercury Card and its clients with accurate and up-to-date information, and Your failure to accurately provide such information could result in the voiding of Your agreement(s) with My Mercury Card.
My Mercury Card may require You to provide certain Personal Information by facsimile, mail, or by e-mail. This Personal Information is requested to verify Your identity and the address and financial information You have submitted via My Mercury Card's Website. Personal Information collected via facsimile, mail, or e-mail will be scanned and stored in My Mercury Card’s computerized databases, and paper copies will be shredded unless My Mercury Card is required by law to keep paper copies.
Current government regulations require My Mercury Card to collect valid government-issued identification numbers ("ID Numbers") such as passport numbers, driver’s license numbers and/or other government issued forms of identification of its Account Holders as a preventative measure against identity theft and the use of My Mercury Card’s products and services for illegal purposes. My Mercury Card WILL NEVER ASK FOR YOUR ID NUMBER OVER INSTANT MESSENGER OR E-MAIL. You will be prompted to enter Your ID Number after You log into Your My Mercury Card Account, or upon sign-up for a new My Mercury Card Account. My Mercury Card may ask for a scanned copy of Your government-issued identity document in order to confirm Your identity.
My Mercury Card will not share Your ID Number or government-issued identity document with anyone, other than a government institution or authority when required by law or other regulation.
My Mercury Card ensures that Your Personal Information will not be disclosed to anyone other than a government institution or authority when required by law or other regulation, except they may disclose Your Personal Information to the following parties (“Third Parties”):
My Mercury Card's affiliated Issuing Bank and card processors as required to issue pre-paid card and process transactions on a pre-paid card;
Website owners/operators from which You are purchasing goods and services using My Mercury Card.
In addition, My Mercury Card may disclose Your user name, name, address, phone number, and e-mail address to non-financial companies, such as companies that perform marketing services on My Mercury Card’s behalf and retailers with whom My Mercury Card has a contractual relationship ("Nonaffiliated Third Parties") to provide You information, special offers, and promotions. You may opt-out from these disclosures at any time by following the Opt-Out procedure below.
You may choose whether or not to provide Personal Information to My Mercury Card. If You choose not to provide the Personal Information My Mercury Card requests, You can still visit some of My Mercury Card's Website, but You may be unable to access certain options, offers, and services that involve My Mercury Card's interaction with You. If You chose to have a relationship with My Mercury Card, such as a contractual or other business relationship or partnership, You will be required to provide Personal Information in connection with such relationship in order to maintain that relationship.
Because government regulations mandate that My Mercury Card collect ID Numbers, if You choose not to provide an ID Number, You will not be able to sign up for an Account. If You are a current My Mercury Card Account Holder, My Mercury Card request Your ID Number upon login if You have not provided the ID Number already. If You choose not to provide an ID Number, My Mercury Card will assist You in terminating Your My Mercury Card Account and transferring Your money to another location. Please contact email@example.com
for more information.
If You prefer that My Mercury Card not disclose non-public Personal Information about You to Nonaffiliated Third Parties, You may opt out of those disclosures, that is, You may direct My Mercury Card not to make those disclosures (other than disclosures permitted by law). If You wish to opt out of disclosures to Nonaffiliated Third Parties, You may opt-out at www.mymercurycard.com
when You login to Your My Mercury Card Account. Please note that this opt-out process may take up to thirty (30) days to complete.
My Mercury Card has implemented best-practices security policies, rules and technical measures to protect the Personal Information and ID Numbers that we have under our control from unauthorized access; improper use or disclosure; unauthorized modification; unlawful destruction or accidental loss. Secure Socket Layer (SSL) software is used when receiving and transmitting electronic payments. The sensitive information that You provide is encrypted. When My Mercury Card communicates with its required technology vendors and associated financial institutions, Your credit card number is communicated on a private dedicated line of communication.
In addition, My Mercury Card protects Your Personal Information and ID Number off-line. Access to Your Personal Information is restricted. My Mercury Card's facilities are only accessible through security clearance. All employees and data processors, who have access to and are associated with the processing of Personal Information and ID Number, are obliged to respect the confidentiality of My Mercury Card's customers' Personal Information and ID Number, and Your Personal Information and ID Number is restricted to those employees who need to know Your Personal Information to provide products or services to You. My Mercury Card conducts background and credit checks on all of its employees prior to employment. My Mercury Card employs a User ID, password scheme and a random Token process in order to limit and achieve access to our computer networks by our employees and Third Parties.
You may inquire about Your Personal Information or ID Number being held by My Mercury Card by sending an e-mail to firstname.lastname@example.org
. Within five (5) business days, You shall be provided a copy of the Personal Information or ID Number that is kept about You. You will be charged a $25 processing fee to complete the request. Prior to completing Your request, You will be required to provide proof of Your identity. My Mercury Card reserves the right to refuse any request for information, and it will communicate the reason for its decision to You.
To the extent that You provide My Mercury Card with Personal Information, it must be accurate. Where My Mercury Card collects Personal Information from You, My Mercury Card's goal is to provide You a means of contact should You need to update or correct that Personal Information. If for any reason those means are unavailable or inaccessible, You may send updates and corrections about Your Personal Information to email@example.com
or by facsimile, by governmental or private express mail, and all reasonable efforts will be made to incorporate the changes in Your Personal Information as soon as practicable.
If You provide My Mercury Card with Your ID Number, it must be from a currently valid government-issued identification document. My Mercury Card may request a scanned copy of Your government-issued identification document to verify Your identity at any time. If for any reason Your government-issued identification document is not acceptable, My Mercury Card may request alternate forms of identification to verify Your identity.
Most browsers are initially set up to accept cookies. You can set Your browser to block cookies entirely, delete cookies when You leave the website, notify You when You receive a cookie giving You the chance to decide whether or not to accept it, or limit the subsequent retrieval of cookies by the website. In addition, there are number of privacy-enhancing tools and software that You may purchase that will enable You to identify and block cookies on a selective basis. Please note that for some websites that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those websites where cookies are not optional.
Occasionally, My Mercury Card receives information from Third Parties to compare information that You have provided to My Mercury Card for fraud prevention purposes.
Any websites displayed to You by My Mercury Card's Website as Internet search results or linked to Internet search results pages provided to You by My Mercury Card's Website, including websites owned or operated by My Mercury Card's clients, are websites developed by Third Parties over which My Mercury Card exercises control. Such websites may send their own cookies to end-users, collect data, or solicit Personal Information from You. My Mercury Card is not responsible for the privacy practices or the content of such websites, including such websites' use of any information collected when You are directed to or click through to such websites. Even though such information might not identify You personally, You are strongly encouraged to become familiar with the privacy practices of those websites.
My Mercury Card does not request, or knowingly collect Personal Information or ID Numbers from children under the age of eighteen (18) years. My Mercury Card takes specific steps to protect the privacy of children by making reasonable efforts to ensure that a child's parent or legal guardian has authorized the collection and/or distribution to Third Parties of a child's Personal Information. Additionally, to ensure that children's privacy is respected on My Mercury Card's Website, My Mercury Card requires age verification on every inquiry. Furthermore, My Mercury Card does not give children the ability to post messages or otherwise distribute information about themselves on My Mercury Card's Website.
My Mercury Card is committed to the privacy of all customers' Private Information and ID Numbers and are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting Your privacy online is an evolving area, and My Mercury Card's Website is constantly evolving to meet these demands.
. While My Mercury Card cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.